FAQ's

Yes, we do. It’s located at B-2055-57, Millennium Market Ring Road, Surat, Gujarat.

Most of our sarees come with blouse piece. However, there are a few sarees that do not have a blouse piece. It is mentioned in the description if it has a blouse piece or not.

All dimensions of products are mentioned in the description. Please go through that before placing an order.

For delivery within India, shipping is complimentary and no surcharge is payable of any kind. We don’t have International Shipping facilities currently.

All Ready to Ship products are dispatched in 1-2 business days of you placing the order, or as per the delivery date specified by you at the time of placing the order. Most orders are delivered within 3-7 business days between Monday to Saturday. However, the delivery time is subject to factors beyond our control and may exceed due to unforeseen external factors.

Once dispatched, you will receive a text from Subhash Sarees on the contact number as well as on the mail-id provided during check-out with your tracking details. You can track your order 24 hours after your order has been shipped.

In case you haven’t received your tracking details through text within 48 hours, please write to us at enquiry.subhash@gmail.com or WhatsApp us on 91-9727638900.

In case of such one-off circumstances, please WhatsApp with your concern on 91-9727638900 or drop a mail on enquiry.subhash@gmail.com. We’ll do the needful.

Our website offers you several payment options that are absolutely safe and secure. You can choose to pay with a credit or debit card, which can be a Mastercard, Maestro, Visa, using our secure payment gateway. We have Netbanking, UPI and various Wallets to pay from as well. (However since we don’t do International shipping, you’ll have to provide us with a Domestic delivery address). If you are facing any difficulty in completing your transaction, do reach out to us!

It might happen under rare circumstances due to faulty servers or network issues. In such a case, please get in touch with us with your concern on 91-9727638900 or drop a mail on enquiry.subhash@gmail.com.

Yes, we offer Cash on Delivery option. In some remote locations, this facility might not work.

Yes, we accept orders on Instagram/Facebook. You need to provide all your information and confirmation of your order.

If unfortunately, you have to cancel/alter an order, please do so within the same day after placing an order, by mailing us all the details at enquiry.subhash@gmail.com.

If you cancel your order before it is shipped, we will refund you the entire amount if need be. If we have already dispatched your product, no cancellations can be made.

In case of modifications with regards to the delivery, kindly drop us an e-mail on 91-9727638900 or drop a mail on enquiry.subhash@gmail.com within 1-2 hours after placing an order. Once a product has been dispatched, no modifications can be made.

No, we do not provide this facility as of now.

Yes, the billing and shipping addresses can be different. You need to fill in the address boxes correctly during checkout.

Returns are accepted. A return request must be raised within 48 hours of receiving the product by mailing us on enquiry.subhash@gmail.com with your Order ID and other necessary information. Once confirmed over e-mail from our end, please ship the product back to us within 7 days.

If the return is due to a defect issue, only then the shipping charges will be borne by us. If it’s for some other reason, the shipping charges will NOT be reimbursed. After the product arrives back to us, it would go for a thorough quality check and only after it’s approved; it’ll be eligible for exchange/return/refund.

Please read our detailed Cancellation and Refund Policy to know more about the same.

Exchanges are accepted.

For exchanges/returns, please drop a mail to enquiry.subhash@gmail.com with your Order ID and other key information, within 48 hours of you receiving the product. Once confirmed over e-mail from our end, please ship the product back to us within 7 days.

After the product arrives back to us, it would go for a thorough quality check and only after it’s approved; it’ll be eligible for exchange/return/refund. If a fresh piece of the product in question is not in stock, you can either choose a different product altogether or, take a credit note (valid for a year), or get their entire amount reimbursed. Please specify on the mail what you’d prefer and we’ll take it forward from there.

Please read our detailed Returns and Exchange Policy to know more about the same.

Subhash Sarees
1020/New Sardar Traders Market (NSTM), Puna Kumbharia Main Rd, Surat, Gujarat, 395010
Contact Number- +91-9727638900, +91-9978601779

Refunds and shipping reimbursements would be processed within 4-7 days after the product is received by us. We recommend you send us your complete account details over mail, as soon as you ship the product back to us, to avoid any further delays.

No, we do not take back or exchange the sarees having fall and picot done to it.

If you find the package to be tampered with, please do not accept delivery and return it back to the delivery person.

Please email us at enquiry.subhash@gmail.com mentioning your Order ID and we’ll do the needful. If the delivery has been accepted, it will be assumed that the parcel was received in a secure manner.

If under any circumstances you happen to receive a defective or damaged product, please notify us on enquiry.subhash@gmail.com mentioning your order ID, as well as pictures of the defect, within 48 hours of receiving the product. Since we do not have reverse shipping, you would have to ship the product back to us. We would need a picture of the shipping receipt for the refund to be processed.

After the product arrives back to us, and after a reaffirmation of the defect; we’ll offer you an exchange/return/refund. If a fresh piece of the product in question is not in stock, you can either choose a different product altogether or, take a credit note (valid for a year), or get their entire amount reimbursed. Please specify on the mail what you’d prefer and we’ll take it forward from there.

However, not all imperfections are considered as defects. Minor irregularities or unevenness will not be considered as a defect/damage, as they are a testimony to our products being handmade. Please go through the Disclaimer mentioned in the description of each product or our Disclaimer policy in detail, before placing your order.

We try our best to take photos of products under natural light since we want the actual products to look similar to what you have seen on the website/page. However, slight differences in display outputs might occur due to lighting, digital photography, colour settings and capabilities of your computer monitors or mobile screens. We firmly believe that all customers who order online are aware of this genuine challenge and thus to avoid any misunderstanding or discrepancies, we would request you to consider that before you place your orders.

In case you have placed your order twice and would like to cancel one of the orders, do get in touch with us immediately at enquiry.subhash@gmail.com. We would cancel one of your orders and your refund will go back via the payment method you used when placing your order.

Unfortunately, we don’t take pre-orders.

You can gift a product of your choice to your loved one by entering their shipping address during check-out. Make sure the billing address is yours. Do include further instructions on the ‘Additional Instruction’ box, such as “Please remove price tags and don’t include the invoice’ in case you want it that way. If you want us to add a note, please mention the message on ‘Add Note’ section during checkout.

We also have an e-gift card section where you can choose from a wide range of e-gift cards available, as per your need or occasion and give your loved one the joy of purchasing one of our lovely six yards.

Our products are packed in secure tamper-proof packaging and hence, we don’t provide additional gift wrap packaging. However, we could definitely add a note to your loved one.

Yes. We are one of the largest manufacturers of Sarees in India. We cater to the bulk need of our clients.

We suggest that you don’t take the stress and leave the choice up to your gift recipient, by sending them a Subhash Sarees e-gift card, instead of a physical product.

Please visit our e-gift card section on the homepage and choose from a wide range of e-gift cards available, as per your need or occasion and give your loved one the joy of purchasing one of our lovely six yards, while you yourself remain stress-free!

Sorry, we don’t provide customization of Sarees currently.

Please get in touch with us on whatsapp at +91-9727638900 or drop a mail at enquiry.subhash@gmail.com. We would be more than happy to answer your questions.

We are sorry you're facing issues while placing an order. Please try a different mode of payment than the current one. If that doesn’t resolve your issue, please get in touch with us on whatsapp at +91-9727638900 or drop a mail at enquiry.subhash@gmail.com.